Frequently Asked Questions
How many classes are recommended?
The recommended amount of session can vary differs from person-to-person. We suggest attending 10 weekly sessions to begin. This will allow time to observe a noticeable different in your injury, posture, strength and flexibility.
What do I need to bring?
Pilates socks are required to participate in clinical Pilates at our studio. We also require you to bring a water bottle and a small towel.
What if I want to attend a private class?
One-one private classes will run at a cost of $85 per class and are programmed at various times throughout the week.
Once your practitioner feels you are experienced enough, there will also be an opportunity for you to attend group sessions or unsupervised sessions.
Bookings for these sessions can be made via the BOOK PILATES NOW link in the Bookings tab on this page
What if I can't attend a class?
Our online booking system allows you to book and attend the class that suit you. If you find you can’t make an appointment that you have previously scheduled, log into your account and remove yourself from the class.
Please note a minimum of 7 hours notice is required when cancelling or you will forfeit the class.
A $20.00 cancellation fee will apply to 3rd party clients on a cancellation of less than 7 hours notice.
Bookings
You can book your initial one-on-one appointment, group classes and unsupervised sessions online by clicking here. Alternatively, you can arrange your one-on-one session by contacting our reception team on 9747 0077.
How to book online
- Click ‘BOOK PILATES NOW’
- If you are new to our site enter your name and surname in the ‘’new to our site’’. You are about to create your online profile.
- New patients will need to enter their contact details and login details. Then press the “create account” button. Please remember your username and password. You will require these for future bookings.
- Returning customers can enter their username and password in the “been here before” section.
- On the top right hand side there are 3 tabs (classes, my info and online store). Click the “online store” button to purchase classes. Select “class type” in the drop down box.
- You can choose how many classes you want to purchase (single session, 5 classes, 10 classes, 20 classes or our VIP program). Select class by clicking on “class type”. Please note that all classes have an expiry date in which classes must be used by.
- Press the “checkout” button once happy with your selection.
- Enter your credit card/debit card details to purchase and proceed to checkout. Press the “place order” button to complete purchase.
- Click the “Classes” button to view the schedule of classes. This is where you can decide what classes you would like to attend.
- Click “make a reservation” either by selecting a single class or booking a weekly reoccurring Pilates class.
- In the info section you will be able to view your schedule and cancel your classes. Please note you have 7 hours to cancel or reschedule class if you are unable to attend, or you unfortunately receive a ‘late cancel’ and forfeit that class
Helpful information for your Pilates bookings:
- You can log in to your account at any time to manage your own bookings in Pilates.
- Download the MindBody app for easy booking. Click here to download.
- Please be mindful of the expiry date on your classes, and the 7 hour cancellation policy.
- If you select a reoccurring class you still have the option of changing class times if you are unable to make a class due to other commitments, simply cancel the class you can’t attend and select another class.
- Whilst we try and allow class time accessibility. It is recommended you be proactive and book the class you wish to attend as soon as possible, unfortunately we cannot guarantee that if you have attended the same class and time that this class will be available. Book ahead to avoid disappointment.
- You must attend a one on one introductory session with a Pilates Instructor before you attend your first class. Please call the clinic on 9747 0077 to make this appointment, this is not done online.